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Terms and Conditions

Reservation Payment

Reservation date is not secured until the minimum deposit payment of 50% of total booking is made. The remaining balance will be due the day before the booking. By completing the deposit payment, you authorize ENCHANTMENT GLAMPING LLC to withdraw the remaining balance.

Reschedule Policy

The deposit payment can only be refunded within 24 hours of the original payment time. After 24 has passed since the deposit payment, the payment can no longer be refunded. If you must cancel your event, your deposit will be rolled over into a credit with Enchantment Glamping LLC. This credit can be used for a new booking or to reschedule your original booking.

Bookings can be rescheduled due to thunderstorms, severe wind, snow, and hail.

Liability Waiver

Customer agrees to sign a standard rental agreement and liability waiver prior to the tent set-up. 

Damages & Rental Item Care

Customer is entirely responsible for damage to the tents, and damaged or missing items within the tent during their booking. 

Customer agrees that by completing the deposit payment, Enchantment Glamping LLC is authorized to withdraw funds from the original payment method to replace, repair, or clean any damaged items. 

Enchantment Glamping LLC will only charge you (the customer) unless something is severely damaged, missing, or unable to be cleaned after a reasonable amount of time/effort. 

Smoking Policy

Customer agrees to refrain from smoking in any form near or inside of the tents. This includes but is not limited to cigarettes, marijuana, vape, e-cigs. If there is evidence of smoking upon return of the tent customer will be charged a $550 fee to the payment method on file.

Food & Beverage Policy

Any food or beverage must be carefully consumed when inside or near the tent. Customer agrees to assume all responsibility for damages caused by accidents or spills. All damages are subject to cleaning fees that will be charged to the original payment method. 

Animals & Pets

We discourage any pets or animals to be inside or near the tent.  Customer understands that they will be held responsible for any damages caused by a pet to the tent. Damages caused by pets include but are not limited to hair, chewing, urine, and feces.

General Liability

All other liabilities are assumed responsibility by you, the customer, and are not entitled to sue the company, ENCHANTMENT GLAMPING LLC, for any reason. ENCHANTMENT GLAMPING is fully licensed & insured.

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